Privacy Policy
This Privacy Policy explains how Laiko Company LLC ("Laiko," "we," "us," or "our") collects, uses, discloses, and protects information when you visit our website, submit a recruiting or business inquiry, communicate with us, or use our services.
Information We Collect
We may collect information you provide directly to us, including your name, phone number, email address, job or owner-operator application information, equipment details, experience, location, documents you choose to provide, and the content of communications with us.
We may also collect limited technical information automatically when you use our website, such as device, browser, IP address, referring page, and usage information, where supported by our hosting or analytics providers.
How We Use Information
- To respond to applications, inquiries, and support requests.
- To evaluate candidates and owner-operators and coordinate recruiting, onboarding, insurance review, contracting, safety, and dispatch readiness.
- To communicate by phone, email, and text message when permitted.
- To operate, secure, troubleshoot, and improve our website and business processes.
- To comply with legal, regulatory, insurance, safety, and recordkeeping obligations.
SMS and Mobile Information
Mobile opt-in information and consent will not be shared with third parties or affiliates for their marketing or promotional purposes. Text messaging originator opt-in data and consent are not sold, rented, or shared for third-party marketing.
If you opt in to receive text messages from Laiko Company LLC, we may send recruiting, application, onboarding, document-request, scheduling, and related service messages. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. Consent to SMS is not a condition of submitting an application or receiving services.
How We Share Information
We may share information with service providers and business partners that process information on our behalf or help us operate recruiting, communications, customer relationship management, hosting, safety, insurance, contracting, payments, and related business functions. We may also disclose information when required by law, to protect rights and safety, or in connection with a business transaction.
We do not sell your personal information for monetary consideration. We do not share mobile opt-in consent with third parties for their own marketing.
Documents and Sensitive Information
If you provide driver-license images, vehicle or trailer registrations, insurance documents, or similar materials, we use them only for legitimate recruiting, qualification, onboarding, safety, insurance, compliance, and operational purposes. Please do not send information that we have not requested.
Data Retention and Security
We retain information for as long as reasonably necessary for the purposes described in this Policy, including business, legal, insurance, safety, and compliance requirements. We use reasonable administrative, technical, and organizational safeguards, but no internet or electronic storage method is completely secure.
Your Choices
You may ask us to update or correct information you provided. You may opt out of text messages at any time by replying STOP. You may request help by replying HELP. Where applicable law gives you additional privacy rights, we will process verified requests as required.
Third-Party Services and Links
Our website or communications may use or link to third-party services. Their privacy practices are governed by their own policies, and we are not responsible for third-party websites or services that we do not control.
Children's Privacy
Our website, recruiting, and services are intended for adults and are not directed to children under 18. We do not knowingly solicit applications from children.
Changes to This Policy
We may update this Privacy Policy from time to time. The effective date above indicates the latest revision.
Contact Us
Laiko Company LLC
Gary, Indiana, USA
SMS/phone: +1 (224) 344-1644